RateGain Travel Technologies Limited has introduced an unique partnership with Aztech Digital to distribute UNO VIVA, an AI-powered voice agent, throughout Greece and Cyprus. This collaboration goals to modernise lodge reservation processes in these areas, the place service calls for fluctuate considerably, notably throughout peak vacationer seasons.
Aztech Digital, with over 25 years of expertise within the journey tech business, will leverage its experience to introduce UNO VIVA to native motels. The AI agent, built-in with central reservation methods (CRS), guarantees to automate reservation calls, cut back operational prices by as much as 60%, and improve income by way of personalised upselling.
Costis Fronimos, CEO of Aztech Digital, said, “Integrating VIVA into our ecosystem expands the value our clients receive beyond media activation. This partnership will elevate the standards in tech-enabled hospitality with smarter, data-driven distribution.”
UNO VIVA, constructed on RateGain’s UNO platform, helps over 30 languages and operates 24/7, making certain motels can effectively handle visitor interactions with out lacking alternatives. Ashish Sikka, Business Head at RateGain, highlighted the partnership’s significance, saying, “UNO VIVA empowers hotels to deliver seamless, 24/7 voice reservations in multiple languages, ensuring no opportunity is missed, and every guest is served efficiently.”
This strategic transfer not solely strengthens RateGain’s presence in Europe but additionally underscores its dedication to driving innovation within the hospitality sector. The partnership is predicted to reinforce operational scalability and enhance conversion charges for motels in Greece and Cyprus.
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