ABTA, The Travel Association, has known as on the European Commission to address challenges with the brand new EU Entry/Exit System (EES) rollout. In a letter to Magnus Brunner, European Commissioner for Internal Affairs and Migration, ABTA’s Chief Executive, Mark Tanzer, highlighted inconsistencies within the utility of contingency measures throughout the 29 collaborating nations, which have led to important delays at passport management.
The letter, despatched on 4 February, follows a reminder from the Commission on 30 January that nations have contingency choices to mitigate lengthy queues. Tanzer emphasised the necessity for constant communication to guarantee border employees perceive and apply these measures successfully. “The ambition of a project like EES means it was never going to go completely smoothly,” Tanzer acknowledged, urging authorities to plan for peak journey intervals and utilise accessible measures.
The underuse of contingency measures has resulted in passengers dealing with pointless delays, impacting their onward journey. The Commission has suggested that while EES will likely be totally operational from 9 April, contingency measures could be utilized all through the busy summer time season.
ABTA reviews combined passenger experiences with EES, starting from clean processing to technical issues and queues. The affiliation advocates for added border guards throughout peak occasions to alleviate stress. Tanzer harassed the significance of the Commission’s oversight through the rollout and past, to guarantee a smoother expertise for travellers
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