He highlights how sustainability, collaboration, and innovation can strengthen Indonesia’s journey and tourism business.
Tourism and hospitality are amongst the most dynamic drivers of Indonesia’s financial system, with innovation, sustainability, and visitor expertise at the core of its competitiveness. From infrastructure design to enterprise methods, the sector should adapt to world developments while defending native tradition and communities.
Offering his invaluable insights is Dick Bernardi, Head of Projects, Project Management, Indonesia at CBRE. With a background in mechanical engineering, he has broadened his experience to embody undertaking administration, enterprise growth, environmental sustainability, and finance.
He is licensed as a mechanical engineer skilled by LPJK and as a inexperienced constructing skilled by each the International Finance Corporation of the World Bank Group and the Green Building Council Indonesia, reflecting his dedication to sustainable and modern undertaking supply.
As a decide at the TDM Travel Trade Excellence Awards 2025 – Indonesia, Bernardi mentioned how sustainable tasks, efficient collaboration, and rising developments can form the future of the business in Indonesia.
With your experience in undertaking administration, how can well-designed and sustainable infrastructure tasks improve the development and competitiveness of Indonesia’s journey and tourism sector?
Good infrastructure is the backbone of tourism. When tasks are designed sustainably, they not solely improve customer experiences but in addition shield Indonesia’s cultural and pure property. This creates long-term worth for traders, communities, and the vacation spot itself—making Indonesia extra aggressive globally.
Which enterprise growth methods have confirmed best in delivering profitable tourism and hospitality tasks?
Collaboration is key. Successful tasks are constructed on early engagement with all stakeholders, together with builders, operators, authorities, and native communities. Having a transparent visitor journey, backed by market insights, and the flexibility to adapt ensures lasting success.
What are the best methods to embed sustainability into tourism operations to create lasting advantages for locations and communities?
Sustainability should be half of the DNA, not an afterthought. Standard practices like eco-friendly design and waste discount are important, however so is empowering native provide chains and communities. Education for each employees and friends creates long-term influence.
In your view, what components outline an distinctive buyer expertise in journey and hospitality?
Seamless service and real human contact. Guests need effectivity, however additionally they bear in mind heat, authenticity, and considerate design. In the finish, it’s the individuals and small gestures that make a keep unforgettable.
Looking forward, what rising developments ought to Indonesian journey corporations give attention to to remain aggressive?
Digital transformation and AI are reshaping the traveller journey. Wellness and sustainability have gotten decisive elements for travellers, particularly youthful ones. Domestic tourism is additionally rising quick—high quality and authenticity will set the winners aside.
As a decide at the TDM Travel Trade Excellence Awards 2025 – Indonesia, what key qualities will you prioritise when evaluating the nominees?
Innovation with measurable outcomes, sturdy sustainability practices, and customer-centric pondering. I’ll additionally worth collaboration and the way tasks encourage the wider business. The greatest nominees will present how Indonesia can shine on the world stage.
